Not content with losing thousands of bags, British Airways has gone one better by managing to lose an elderly passenger.
Zafer Ghadban, 83, went missing while under the airline's watch when he was supposed to board a connecting flight to Canada from Heathrow's Terminal 4 after arriving a little earlier on a flight from Iran.
After missing the first flight to receive medical treatment, the frail pensioner became separated from the BA staff who were meant to be looking after him.
Zafar Ghadban's family had requested a wheelchair service during his short stopover at HeathrowUnsure of what to do next and unable to communication with anyone because he cannot speak English, Mr Ghadban was forced spend and uncomfortable night on a bench in the departure lounge at Heathrow.
Dazed and confused, Mr Ghadban woke from a fitful night's sleep and suffered a stroke. He fell, braking his hip, and was rushed to hospital where he remains.
But if apparently losing an elderly man wasn't bad enough, BA luggage staff have remained true to their appalling record and lost his luggage.
His possessions are still missing - six weeks after the saga began. MagazineLane.com - 1-800-PetMeds
Zafer Ghadban, 83, went missing while under the airline's watch when he was supposed to board a connecting flight to Canada from Heathrow's Terminal 4 after arriving a little earlier on a flight from Iran.
After missing the first flight to receive medical treatment, the frail pensioner became separated from the BA staff who were meant to be looking after him.
Zafar Ghadban's family had requested a wheelchair service during his short stopover at HeathrowUnsure of what to do next and unable to communication with anyone because he cannot speak English, Mr Ghadban was forced spend and uncomfortable night on a bench in the departure lounge at Heathrow.
Dazed and confused, Mr Ghadban woke from a fitful night's sleep and suffered a stroke. He fell, braking his hip, and was rushed to hospital where he remains.
But if apparently losing an elderly man wasn't bad enough, BA luggage staff have remained true to their appalling record and lost his luggage.
His possessions are still missing - six weeks after the saga began. MagazineLane.com - 1-800-PetMeds
